Role summary
We are seeking a Product Designer to join our team focusing on Digital Consumer Travel experience. In this role, you will play a key part in shaping the future of how customers book and manage a diverse range of travel products, including flights, stays, activities, and more. You will work in a cross-functional team of engineers, product managers, and other designers to turn problems and opportunities into meaningful and impactful experiences. This role requires a deep understanding of customer needs and behaviors, business objectives and market trends, and systems knowledge.
Responsibilities
- Identify and understand customer needs, behaviors, and pain points and use this to define opportunities and problem statements that inform the team's work
- Lead and support discovery activities such as user interviews, surveys, and usability tests to uncover customer needs and validate opportunities
- Work in a fast-paced team of engineers, product managers, and designers to uncover customer problems and deliver impactful solutions across multiple web and mobile platforms
- Consider the business needs, technical constraints, data, and platform requirements in order to produce impactful and valuable solutions
- Creatively translate opportunities into elegant, intuitive, and effective experiences that deliver customer and business value
- Rapidly and pragmatically produce concepts and prototypes, understanding when further ideation, testing, or changing directions is needed
- Run experiments frequently to validate your assumptions and optimize your solutions
Qualifications
- 3-5 years of product design experience within a consumer focused organization and proven record of successfully shipped mobile and web experiences
- Demonstrate deep understanding of product strategy and business requirements, with strong focus on addressing customers' needs and pain points
- Design thinker and problem solver at heart, consistently striving to gain deep understanding of customers, business, and problems you are trying to solve
- Comfortable planning and conducting research from interviews and usability tests to surveys, and integrate insights into your design process
- Possess necessary communication skills to tell a story about your work and communicate complex concepts to technical and non-technical stakeholders
- Excellent visual design skills and proficiency in design, prototyping, and whiteboarding tools such as Figma, Framer, Miro
- Experience working with and contributing to a design system
- Regularly seek and give constructive feedback
- Share and discuss your work openly at every stage without any big reveals
- Love working with other designers and cross-functional team members and thrive on transparency and effective communication
- Experienced in the entire product design cycle from UX research, wireframes and prototypes to final design, implementation and optimization
- Proficient in design and prototyping tools such as Figma, Framer, Proto.io
- Strong visual design background with knowledge of Google Material Guidelines, Apple Human Interface Guidelines and design systems
- Solid understanding and experience in the field of research: interviewing users, setting up surveys and usability tests as well as interpreting the results
- Basic knowledge and experience leveraging data and analytics to inform design decisions
- Strong written and verbal communication skills in Arabic and English
Requirements
- Online portfolio or PDF with up to 3 projects representing your design thinking process and demonstrating the impact of your work
- Applications without a portfolio will not be considered
Experience
3-5 years of product design experience
Skills
- Product design
- User experience design
- Web and mobile design
- User research
- Interviews and surveys
- Usability testing
- Figma
- Framer
- Miro
- Proto.io
- Visual design
- Google Material Guidelines
- Apple Human Interface Guidelines
- Design systems
- Prototyping
- Wireframing
- Data and analytics
- Written and verbal communication
Benefits
- Purpose-led workplace where your ideas can create real impact
- Ongoing learning and development to help you grow with intention
- Recognition that celebrates your wins, both big and small
- Community built on trust, curiosity, and shared momentum
Education · Experience · Type
Requires 3+ yearsSalary not stated