Role summary
The Engineering Contract & Warranty Manager is responsible for managing, protecting, and optimizing all Engineering-related contracts and warranty entitlements to ensure maximum commercial value, regulatory compliance, and risk mitigation for the airline. Acts as the single point of accountability for Engineering contracts and warranties across OEMs, MROs, lessors, and service providers.
Responsibilities
- Own and manage all Engineering & Maintenance-related contracts including OEM support agreements for aircraft, engines, APUs, and components
- Manage Power-by-the-Hour, RPFH, FHS, and Total Care agreements
- Manage MRO, repair, and engineering service contracts
- Manage warranty clauses in purchase, lease, induction, and redelivery agreements
- Ensure contracts are clearly interpreted, digitally codified, and aligned with operational practices
- Lead contract governance, lifecycle management, obligations tracking, risk registers, and compliance monitoring
- Maintain audit-ready documentation and contractual evidence trails
- Support negotiations, amendments, renewals, and commercial optimization initiatives
- Utilize benchmarking, supplier scorecards, and historical recovery data to strengthen commercial positioning
- Prepare financial risk and exposure assessments related to contract non-performance
- Conduct Contractual Effectiveness Assessments to inform strategic decisions
- Establish and manage an end-to-end warranty framework with standardized workflows and KPIs
- Ensure timely identification, submission, and follow-up of warranty claims across aircraft, engines, APUs, components, and cabin systems
- Maximize warranty recovery and cost avoidance by validating contractual entitlements and financial reconciliation
- Monitor supplier warranty performance and enforce remedies and penalties where applicable
- Work with Finance to track credits, compensation, penalties, and commercial remedies
- Ensure accurate financial recognition of warranty recoveries
- Support cost control through contractual leverage and recovery opportunities
- Provide data-driven analysis to support budget protection and exposure mitigation
- Act as Engineering's commercial interface with OEMs, MRO providers, and lessors
- Lead discussions on contractual performance shortfalls and enforce contractual remedies
- Support escalation strategies for service failures and breaches
- Align contractual terms with CAMO, Planning, Maintenance, and Quality processes
- Support aircraft induction-to-redelivery lifecycle ensuring full leverage of warranty entitlements
- Maintain structured digital repositories for contracts and warranty documentation
- Ensure audit readiness through traceable documentation and compliance evidence
Qualifications
- Bachelor's degree in Engineering or a related discipline
- Master's degree preferred
- Legal or commercial training related to contracts is an advantage
- Formal training in contract management or aviation commercial agreements is an advantage
- Strong experience managing Engineering contracts and warranties in an airline or MRO environment
- Proven exposure to OEM and MRO contractual frameworks and warranty processes
- Experience supporting contract negotiations and managing supplier performance issues
- Strong understanding of airline maintenance, reliability, and operational cost drivers
- Excellent contract interpretation and commercial judgment
- Ability to use supplier scorecards, recovery KPIs, and risk/ROI analysis to drive decisions
- High attention to detail with strong analytical and problem-solving capability
- Ability to manage complex stakeholder relationships across Engineering, Finance, Legal, and external suppliers
- Strong communication, negotiation, and escalation skills
- Structured, disciplined, and risk-aware mindset
Education
Bachelor's degree in Engineering or a related discipline; Master's degree preferred
Experience
Minimum 7 years of experience in airline Engineering & Maintenance, CAMO, MRO, or aviation commercial roles
Education · Experience · Type
Bachelor'sRequires 7+ yearsSalary not stated