Role summary
The SOC Security Specialist supports the day-to-day operations of the Security Operations Center, ensuring effective monitoring, incident response, and coordination of security activities. Responsible for maintaining situational awareness, escalating security incidents appropriately, and supporting the protection of personnel, assets, and operations. Reports to the Senior SOC Supervisor.
Responsibilities
- Oversee SOC shift activities and systems supporting operations to ensure continuous security monitoring and effective incident response
- Coordinate with SOC management, Security Specialists, and contracted security personnel to support plant security operations, patrol activities, and incident response requirements
- Ensure the SOC remains staffed, operational, and responsive on a 24x7 basis
- Monitor, report, and follow up on safety, security, emergency, and routine operational matters affecting plant operations
- Maintain accurate logs, records, emergency documentation, incident reports, shift handover reports, and other required SOC records
- Prepare and submit daily, monthly, annual, and ad hoc reports to SOC management, Security leadership, and relevant departments as required
- Communicate timely updates, briefings, and escalations to Security personnel, SOC management, Security Managers, and other relevant stakeholders during routine and emergency situations
- Initiate communication with internal and external stakeholders to support emergency response, incident escalation, and operational coordination
- Evaluate, update, and support the implementation of emergency plans, standing orders, drills, and SOC procedures applicable to operations
- Maintain updated emergency contact lists, personnel rosters, certifications, licenses, attendance records, leaves, and permits for assigned personnel
- Ensure SOC systems, communication tools, and supporting equipment are functioning properly and report malfunctions and follow up on maintenance tickets until closure
- Promote compliance with workplace appearance, uniform standards, operational instructions, and professional conduct during assigned shifts
Qualifications
- Bachelor's degree with 2-5 years of relevant experience
Education
Bachelor's degree
Experience
2-5 years of relevant experience
Skills
- Strong understanding of SOC operations, security protocols, emergency communications, and incident response practices
- Ability to communicate technical and operational security information clearly to management, internal stakeholders, and personnel unfamiliar with security systems and procedures
- Ability to organize shift activities, coordinate resources, and manage competing priorities while maintaining attention to detail
- Proficiency in computer applications, electronic data processing, CCTV systems, communication tools, and SOC-related technologies
- Demonstrates sound judgment, professionalism, and composure under pressure, particularly during emergency or high-priority situations