Role summary
The Manager – IT Delivery Management is responsible for ensuring that technology and digital products, projects, and services are delivered successfully from initiation to production. The role acts as the bridge between business stakeholders, product teams, technology teams, vendors, architecture, cybersecurity, operations, and executive management. The Delivery Manager owns the end-to-end delivery process, ensuring scope, budget, quality, timelines, risks, dependencies, and stakeholder expectations are effectively managed.
Responsibilities
- Get requirements from business and product teams
- Coordinate solution design with architects
- Align with cybersecurity and compliance teams
- Manage vendor contracts and statements of work
- Create delivery roadmap
- Track development progress
- Remove blockers affecting teams
- Manage testing and release activities
- Ensure production deployment is successful
- Monitor post-production issues
- Report delivery status to executives
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
- 7+ years of experience in IT project delivery, program management, or technology implementation
Education
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
Experience
7+ years of experience in IT project delivery, program management, or technology implementation