Role summary
Lead the day-to-day delivery of IT, network and infrastructure security, operational technology, and application security operations across all Asset Security Operations-managed platforms. Oversee Managed Service Partner Level 1 and Level 2 service delivery, ensuring effective platform governance, Service Level Agreement compliance, operational efficiency, and continuous improvement.
Responsibilities
- Lead and manage the Asset Security Operations team, including Senior Lead, Senior Specialist, and Security Specialist
- Oversee Managed Service Partner Level 1 and Level 2 service delivery and Service Level Agreement performance
- Govern platform administration and security tool configuration changes
- Oversee the Application Security program, including web application firewall governance, application vulnerability remediation, and coordination with the Cybersecurity Team
- Lead vulnerability management activities, including prioritization, tracking, and reporting
- Manage change management for all Asset Security Operations-owned security platforms
- Oversee operational handover of new security tools and ensure service continuity
- Coordinate with the Security Lead on security incidents, escalations, and change approvals
- Prepare and present monthly operational and performance reports for leadership
Requirements
- 7+ years of cybersecurity experience, including 3+ years in a leadership role
- Experience managing enterprise security operations and security platforms
- Hands-on experience with security technologies such as firewalls, endpoint detection and response, privileged access management, vulnerability management, and web application firewall
- Experience managing Managed Security Service Providers and Service Level Agreement performance
- Strong stakeholder management and operational governance skills
- Professional certification such as CISSP or CISM preferred
Experience
7+ years of cybersecurity experience, including 3+ years in a leadership role