Role summary
Qiddiya Investment Company seeks a Manager - CCU Crisis Readiness responsible for ensuring Qiddiya's City Command Unit is fully prepared to respond to large-scale crises, major incidents, and emergency scenarios. This role focuses on planning, preparedness, and exercising to build organizational resilience and ensure seamless crisis activation across the city.
Responsibilities
- Develop, maintain, and continuously improve crisis management plans, emergency response frameworks, and business continuity procedures for city-wide operations
- Design, plan, and facilitate crisis simulation exercises, tabletop scenarios, and full-scale drills involving internal and external stakeholders
- Conduct risk assessments and vulnerability analyses to identify gaps in crisis preparedness across city assets
- Coordinate with government agencies, emergency services, and regulatory bodies to ensure alignment with national and local crisis management requirements
- Establish and maintain crisis communication protocols, ensuring clear and timely information flow during major events
- Lead after-action reviews following exercises and real events, producing recommendations for corrective action and capability improvement
- Support live control room operations in manning the crisis operations desk, if needed
- Support the integration of crisis readiness standards into the operational readiness framework across all Qiddiya assets
Requirements
- Bachelor's degree in Emergency Management, Risk Management, Business Administration, or a related field; Master's degree is preferred
- Minimum 5 years of experience in crisis management, emergency planning, or business continuity within large-scale venues, cities, or critical infrastructure environments
- Proven track record of designing and executing crisis exercises and drills at an organizational or multi-agency level
- Deep understanding of crisis management frameworks (e.g., ISO 22301, ICS, NIMS) and regulatory compliance requirements
- Excellent stakeholder management and coordination skills, with the ability to engage senior leadership and external agencies
- Relevant certifications in crisis management, emergency planning, or business continuity are highly preferred
Education
Bachelor's degree in Emergency Management, Risk Management, Business Administration, or a related field
Experience
Minimum 5 years in crisis management, emergency planning, or business continuity within large-scale venues, cities, or critical infrastructure environments
Skills
- Crisis management planning
- Crisis simulation exercise design
- Risk assessment and analysis
- Multi-agency coordination
- Crisis communication protocols
- Crisis management frameworks including ISO 22301, ICS, NIMS
- Regulatory compliance
- Stakeholder engagement and management
Education · Experience · Type
Bachelor'sRequires 5+ yearsSalary not stated