Role summary
Lead execution, implementation, operational stability, resilience, automation, and cost optimization of Digital infrastructure and DevOps foundations across all Qiddiya Digital assets. Act as the Digital execution owner for infrastructure services, cloud environments, DevOps enablement, automation, observability foundations, infrastructure reliability, operational readiness, and infrastructure cost management. Ensure Digital infrastructure and platform services are implemented, maintained, and operated in alignment with Qiddiya enterprise cloud guidelines, cybersecurity requirements, architecture standards, compliance policies, and governance frameworks.
Responsibilities
- Lead implementation and operationalization of Digital infrastructure and platform services across all Digital assets and environments.
- Translate enterprise cloud guidelines, architecture principles, cybersecurity requirements, and governance expectations into executable Digital infrastructure plans.
- Ensure Digital workloads are implemented in line with approved QIC technology standards, security policies, compliance requirements, and operational controls.
- Drive consistency across Digital environments including development, SIT, UAT, staging, pre-production, production, and hotfix environments.
- Ensure infrastructure foundations are production-ready, secure, resilient, scalable, observable, and aligned with Digital delivery needs.
- Work closely with the central Cloud team to ensure alignment with enterprise direction while owning Digital-level execution.
- Ensure infrastructure decisions are documented, reviewed, controlled, and implemented through appropriate governance channels.
- Lead execution of DevOps engineering practices across Digital infrastructure and platform services.
- Drive automation of infrastructure provisioning, environment setup, configuration management, deployment support, and operational tasks.
- Support adoption and governance of Infrastructure as Code, automated provisioning, controlled deployments, and auditable environment changes.
- Partner with DevSecOps teams to ensure infrastructure services are integrated into CI/CD pipelines, release governance, security gates, and deployment workflows.
- Ensure Digital environments support faster, safer, and more predictable delivery without compromising compliance, security, or operational stability.
- Identify and remove infrastructure, environment, and deployment bottlenecks impacting Digital delivery teams.
- Drive standardization of DevOps practices across vendors, System Integrators, and Digital technology teams.
- Own the reliability, resilience, stability, and operational health of Digital infrastructure and platform services.
- Ensure high availability, disaster recovery, backup, failover, recovery, and capacity practices are implemented and tested across Digital assets.
- Drive implementation of resilience requirements for mission-critical Digital journeys from infrastructure and platform perspective.
- Reduce infrastructure-related incidents, environment instability, deployment blockers, and operational risks.
- Establish operational readiness criteria before go-live including monitoring, alerting, escalation paths, runbooks, support models, backup readiness, and recovery procedures.
- Ensure Digital infrastructure can support business growth without compromising reliability, performance, availability, security, or cost control.
- Partner with application teams and vendors to support production readiness while keeping application ownership with relevant delivery teams.
- Lead operational management of Digital infrastructure services across all Digital products, environments, and vendors.
- Define and enforce operational practices for environment availability, infrastructure maintenance, incident support, release support, and service continuity.
- Ensure clear ownership and accountability across System Integrators, vendors, internal teams, and support functions for infrastructure operations.
- Drive proactive issue identification, root cause analysis, corrective actions, and continuous improvement for infrastructure and platform-related issues.
- Ensure operational documentation, runbooks, support models, escalation paths, handover materials, and recovery procedures are complete and maintained.
- Act as the Digital execution owner for infrastructure operations ensuring vendors operate under consistent, controlled, and measurable model.
- Partner with operations teams to ensure infrastructure-related production issues are visible, actionable, and resolved with right ownership.
- Ensure Digital infrastructure execution is aligned with Qiddiya enterprise cloud strategy and cloud standards.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- 10+ years of experience with cloud engineering (Azure preferred).
- Understanding of Infrastructure as Code, monitoring, and cloud security fundamentals.
- Ability to collaborate with DevSecOps and cyber stakeholders.
Education
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
Experience
10+ years of experience with cloud engineering
Skills
- Infrastructure as Code
- Monitoring and alerting
- Cloud security
- DevOps engineering
- Collaboration and communication
- Operational stability and resilience
- Vendor management