Role summary
Guest Services Coordinator at Qiddiya in Riyadh. The role involves welcoming visitors, booking appointments, and directing them to relevant departments. Maintaining reception and common areas clean and organized. Transferring calls and handling inquiries. Supporting the HR team with recruitment and termination processes. Performing basic administrative tasks and arranging airport transfers and managing office supplies.
Responsibilities
- Receive and welcome visitors and book appointments
- Direct visitors to appropriate individuals, departments, or meeting rooms
- Maintain reception and common areas in tidy and clean condition
- Transfer calls to relevant departments and stakeholders
- Handle queries and inquiries as needed
- Assist HR team with onboarding and termination activities and processes
- Conduct basic clerical tasks such as copying documents and booking meeting rooms
- Receive and distribute delivery mails to appropriate stakeholders accurately and timely
- Arrange airport collection for specified individuals as needed
- Maintain office supplies and services such as stationery and equipment
Qualifications
- Diploma or Bachelor's degree in Hospitality Management or related field
- Experience in guest services or hospitality role
- Exceptional communication and interpersonal skills
- Strong organizational skills with attention to detail
- Fluency in both Arabic and English is preferred
Education
Diploma or Bachelor's degree in Hospitality Management or related field
Experience
Experience in guest services or hospitality role
Skills
- Communication skills
- Interpersonal skills
- Organizational skills
- Attention to detail
- Fluency in Arabic and English