Role summary
Guest Services Coordinator at Qiddiya in Riyadh. Receives, welcomes, books appointments, and directs visitors to the relevant person, department, or meeting room. Maintains reception and common areas in clean and tidy condition. Transfers phone calls to relevant departments and handles inquiries. Assists the HR team with onboarding and termination processes. Performs basic administrative tasks, manages mail and deliveries, arranges airport transportation, and maintains office supplies.
Responsibilities
- Receive, welcome, book appointments, and refer visitors to the relevant individual, department, or meeting room
- Maintain reception and common spaces in a tidy and clean condition
- Connect and transfer calls to the relevant department or stakeholder and handle queries as needed
- Assist the HR team with onboarding and termination activities and processes
- Conduct basic clerical tasks such as copying documents and booking meeting rooms
- Receive and distribute delivery mails to appropriate stakeholders in an accurate and timely manner
- Arrange airport collection to specified individuals as needed
- Maintain office supplies and services such as stationery, equipment, and related items
Qualifications
- Diploma or Bachelor's degree in Hospitality Management or related field
- Experience in guest services or hospitality role
- Exceptional communication and interpersonal skills
- Strong organizational skills with attention to detail
- Fluency in both Arabic and English is preferred
Education
Diploma or Bachelor's degree in Hospitality Management or related field
Experience
Experience in guest services or hospitality role
Skills
- Communication
- Interpersonal skills
- Organizational skills
- Attention to detail
- Fluency in Arabic and English
Education · Experience · Type
DiplomaSalary not stated