Role summary
Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for innovative entertainment and cultural projects. This role is central to ensuring seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.
Responsibilities
- Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives
- Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases
- Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies for successful project launches and sustained operations
- Oversee training and development initiatives to prepare staff and operational teams to meet defined performance standards
- Establish and monitor key performance indicators related to operational readiness and performance, reporting findings and recommendations to senior leadership
- Drive continuous improvement by leveraging best practices and industry standards in operational readiness
- Champion a guest-focused approach throughout all operational readiness efforts to enhance overall visitor experience
Requirements
- Bachelor's degree in Business Administration, Operations Management, Hospitality, or related field
- Master's degree preferred
- Minimum 7 years' experience in operational management or readiness
- At least 3 years in a senior leadership role
- Preferably within entertainment or large-scale infrastructure sectors
Education
Bachelor's degree in Business Administration, Operations Management, Hospitality, or related field; Master's degree preferred
Experience
Minimum 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within entertainment or large-scale infrastructure sectors
Education · Experience · Type
Bachelor'sRequires 7+ yearsSalary not stated