Role summary
The role holder is responsible for leading sales and account management activities within the Business-Critical segment, including developing sales strategies, managing key client relationships, driving revenue growth, and ensuring effective execution of sales plans. The role focuses on overseeing sales performance, managing pipelines, and ensuring alignment with business objectives and customer requirements in accordance with company-approved policies and procedures.
Responsibilities
- Lead the development of Business-Critical sales strategy and detailed account sales plans
- Drive lead generation and engagement with prospective beneficiaries through networking, business development activities, and industry events in coordination with Marketing and Communications
- Lead consultative sales approaches to understand client needs and ensure delivery of tailored solutions
- Oversee the development of upselling and cross-selling approaches to expand existing accounts
- Monitor sales performance and ensure identification and capture of cross-selling and upselling opportunities
- Lead negotiation of commercial terms, including discounts and bulk deals, in alignment with Finance and Product Development guidelines
- Manage complex negotiations to ensure mutually beneficial agreements in coordination with the Legal team
- Drive the positioning and showcasing of Business-Critical offerings and identify incremental business opportunities with enterprise customers
- Ensure development and maintenance of a healthy sales pipeline to support continuous business growth
- Monitor pipeline KPIs and ensure corrective actions are taken to meet or exceed revenue targets
- Build and maintain relationships with beneficiaries and key stakeholders, including engagement at the C-suite level, ensuring high customer satisfaction
- Oversee account management activities, ensuring effective contract management and timely renewals
- Ensure alignment with Business Operations for timely delivery of solutions according to agreed designs and timelines
- Provide sales demand inputs to support annual forecasting and budgeting processes in coordination with Business Operations and Finance
- Provide inputs on sales performance to Product Development & Management and support product/service enhancements aligned with customer demand
Qualifications
- Bachelor's degree
- Master's degree most preferred
Education
Bachelor's degree; Master's degree most preferred in Business Administration, Marketing, Engineering, or a related field
Experience
7 years
Skills
- Fluent English language proficiency
Education · Experience · Type
Bachelor'sRequires 7+ yearsSalary not stated