Role summary
We are seeking a Fraud Investigator to join our Trust and Safety team. You will be responsible for monitoring and investigating suspicious transactions and activities to protect our company and customers from financial losses and reputational damage. You will use your skills in analyzing complex data and extracting valuable insights through keen observation and clear reporting.
Responsibilities
- Monitor and analyze transactions and activities to identify potential fraud, money laundering, or other criminal activities
- Utilize data analysis, statistical modeling, and fraud detection tools to identify suspicious patterns, trends, and anomalies in financial transactions
- Investigate suspicious activities and prepare detailed reports of findings
- Collaborate with other teams to implement fraud prevention measures and improve overall security
- Stay up-to-date with industry trends and developments in fraud prevention techniques and technologies
- Provide support and guidance to other team members as needed
- Call customers and merchants frequently to verify the details
- Work a flexible schedule including weekends, nights, and/or holidays
Qualifications
- Bachelor's degree in a related field or equivalent experience
- Knowledge of Excel, SQL and Python is preferred
- 2-3 years of experience in fraud prevention or investigation
Requirements
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Fluency in English and Arabic
Education
Bachelor's degree in a related field or equivalent experience
Experience
2-3 years of experience in fraud prevention or investigation
Skills
- Data analysis
- Statistical modeling
- Fraud detection tools
- Excel
- SQL
- Python
- Analytical skills
- Attention to detail
- Communication skills
- Interpersonal skills
- English fluency
- Arabic fluency
Education · Experience · Type
Bachelor'sRequires 2+ yearsSalary not stated