Role summary
As an Automation & Agent Specialist, you will be responsible for designing, implementing, and managing automation solutions and intelligent agents to enhance productivity and streamline operations across Zahid Group ecosystem. You will play a key role in embedding AI-driven efficiencies, optimizing workflows, and supporting digital transformation initiatives.
Responsibilities
- Develop and deploy automation workflows and intelligent agents using platforms such as Power Automate, UiPath, Zoho Creator, and AI frameworks
- Integrate automation and AI agents with enterprise systems and leverage Snowflake for analytics-driven optimization
- Design and maintain AI-enhanced creative workflows, including prompt libraries, style guides, and templates for consistent content generation
- Collaborate with cross-functional teams to embed AI tools into ideation, production, and campaign workflows, ensuring scalability and efficiency
- Establish governance and quality control processes for automation and AI-generated outputs, ensuring compliance, security, and brand standards
- Monitor performance and ROI of automation and AI initiatives, using dashboards and data insights to drive continuous improvement
- Research and adopt emerging technologies in automation, AI agents, and creative AI tools to maintain future readiness
- Train and support team members on best practices for automation and AI applications, fostering adoption and ethical use
Qualifications
- Bachelor's degree in Computer Science, Data Analytics, or a related field
- Certifications in RPA tools (UiPath, Power Automate) and AI/ML fundamentals preferred
Requirements
- Strong understanding of automation frameworks and agent-based solutions
- Knowledge of data analytics and integration principles
- Familiarity with ZG platforms: Salesforce, Infor, SAP SF, Zoho, Microsoft
- Proficiency in automation platforms (e.g. Power Automate, UiPath)
- Experience with agent development frameworks and APIs
- Ability to design data-driven automation solutions using Snowflake
- Arabic and English proficiency
Education
Bachelor's degree in Computer Science, Data Analytics, or a related field
Experience
Minimum of 3 years of experience in automation development, AI projects, or digital transformation roles; hands-on experience in building and deploying automation workflows and agents
Skills
- Automation frameworks and agent-based solutions
- Data analytics and integration principles
- Salesforce, Infor, SAP SF, Zoho, Microsoft
- Power Automate, UiPath
- Agent development frameworks and APIs
- Snowflake
- Arabic and English