Role summary
This role serves as the first point of contact for customers visiting or contacting CEER Centers. The role is responsible for delivering a welcoming and professional customer experience, managing front desk operations, and supporting showroom sales and operations teams through effective coordination, communication, and administrative support.
Responsibilities
- Greet showroom visitors courteously and professionally, ensuring a positive first impression.
- Manage customer flow by directing visitors to appropriate sales advisors or departments.
- Ensure customer waiting areas are organized, presentable, and aligned with CEER brand standards.
- Handle incoming calls, emails, and inquiries, responding promptly or redirecting as required.
- Schedule appointments, test drives, and customer visits in coordination with Sales teams.
- Maintain accurate records related to customer visits, inquiries, and appointments.
- Assist with filing, document control, and general showroom administration as required.
- Coordinate with internal teams (Sales, Delivery and Logistics) to support smooth daily showroom operations.
- Support customer handovers and events by assisting with coordination and arrangements.
- Ensure compliance with company policies, customer service standards, and reception procedures.
Education
High School diploma or diploma in Business Administration, or a related field.
Experience
0 to 2 years in a relevant field.
Education · Experience · Type
DiplomaRequires 0+ yearsFull-timeOn-site · RiyadhSalary not stated